Overview

Ledger® Live is the official application that connects to your Ledger® hardware wallet and lets you manage accounts, send/receive crypto, view portfolio balances, and install app updates. Available as Ledger® Live Desktop (Windows / macOS / Linux) and mobile apps, it pairs with your hardware device to sign transactions securely on-device.

Download & installation

Always get Ledger® Live from official sources. The app offers platform-specific installers and a portable .AppImage for Linux. After download, run the installer and follow the on-screen prompts. For Desktop, connect your Ledger® hardware via USB or Bluetooth (model-dependent).

Ledger® Live login & access

Ledger® Live itself uses a local password to protect the app and optionally integrates with your device PIN for transaction approval. If you see a “Can't verify Ledger® wallet” prompt, ensure your device firmware is updated and that the correct account is open on the device when prompted by Ledger® Live.

Troubleshooting common login issues

  • Ledger Login not working: Reboot your computer, reconnect the device, try another USB cable/port, and confirm device PIN entry.
  • Unable to login Ledger®: Ensure Ledger® Live is the latest version. Reinstall if corrupted and avoid third-party builds.
  • Error connecting Ledger account: Check Bluetooth settings (if applicable), turn off VPNs, and temporarily disable browser extensions that may block USB/BLE.

Account recovery & 2FA

Ledger® hardware wallets rely on your 24-word recovery phrase — not Ledger® support — to recover accounts. There is no “2FA reset” for the device: if you lost your phrase and PIN, funds are unrecoverable. If you merely lost access to Ledger® Live app (device in hand), reinstalling the app and connecting your device restores access without needing the recovery phrase.

When Ledger® Live App is not working

Common fixes include updating firmware, installing the latest Ledger® Live version, switching USB cables, and reviewing Ledger® Help Center articles. Avoid entering your recovery phrase into any app or website — Ledger® staff will never ask for it.

FAQ — Top user search intents

How do I download Ledger® Live?
Visit the official Ledger® site and choose your OS. Download the installer, run it, and follow prompts. Never use third-party mirrors.
Why can't Ledger® Live detect my device?
Try another USB cable/port, enable USB debugging on some OSes, allow Ledger® device permissions, and confirm the device is unlocked with PIN.
What if Ledger® Live says “Can't verify Ledger® wallet”?
Ensure device firmware & Ledger® Live versions match, open the corresponding app on your device, and approve connection prompts on-device.
How to recover an account in Ledger® Live?
Use your 24-word recovery phrase on a compatible Ledger® device or a supported recovery tool. Ledger® personnel cannot recover it for you.
Is there 2FA for Ledger® Live?
Ledger® Live uses a local password; the hardware device (PIN + recovery phrase) is the primary security model. There is no centralized 2FA reset.
Where to find official help?
Use the Ledger® Help Center and only official support channels. Beware of phishing and impersonators.